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Guarding Against Murphy's Law with a Business Continuity Plan


did you know?

According to KPMG, 40% of companies that suffer a major business disruption go out of business within two years. Analysts also estimate that 60% of a company's critical data is stored on individual laptops and desktops.

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Although the chances of losing your total operation may be slim, the days, hours or even minutes of inoperability can cause a tremendous blow to your organization in the form of lost wages, data, revenue and customer satisfaction. The cost of downtime — per minute, hour or day — can range from several thousand to millions of dollars, and can even cause your company to go out of business.

Every company is at risk for potential disruptions which can cause a loss of data, connectivity or facilities. Some examples include:

  • Power outages or loss of utilities (water, electricity, Internet)
  • Pipe bursts, roof leaks or sewer backups
  • Network or telecommunications system failure
  • HVAC failure
  • Hardware or equipment failure
  • Fire, flood, earthquakes and other natural disasters
  • Security breaches or vandalism
  • Loss or interruption of major suppliers or service providers
  • Human error

Even positive changes can impact your business resiliency needs
When developing your organization's business continuity plan, it is important to anticipate negative as well as positive business changes that can impact availability and accessibility. Issues such as major new business wins, acquisitions and mergers can bring your organization to a halt if you grow too fast:

  • Unexpected expansion
  • Staff overflow due to additional work
  • Seasonal peaks
  • Unpredicted and crippling Web and phone traffic

What's an acceptable level of risk for your business?
With the risk of downtime far outweighing the costs of developing a business continuity strategy, few organizations can afford not to have one. Preparing for the unexpected with a workplace recovery plan is the first step in ensuring your business buoyancy. Experts recommend that a business continuity plan be built into the current framework of an organization – not outside of it. Recovering your data is only one minor part of the plan; the information is of no use unless your employees have access to it and are able to use it. A significant business interruption can impact all facets of an organization:

  • Revenue
  • Communications
  • Market share and brand equity
  • Credit ratings and stock price
  • Important data and business records
  • Customer retention, loyalty and satisfaction
  • Transaction data
  • Call center operations
  • Productivity

Learn more:
Business benefits of workplace recovery

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